Privacy Policy – Got Viral

Effective Date: 12 October 2026

1. Introduction

Got Viral (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our advertisements, submit a lead form, visit our website, or contact us regarding our website development and digital services.

By submitting your information through our forms or contacting us, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

When you submit an enquiry or express interest in our services, we may collect the following information:

• Full name
• Phone number
• Email address
• Business name and business type
• Existing website details, if applicable
• Website development requirements
• Estimated budget and preferred project timeline
• Any other information you voluntarily provide through our forms or communications

We may also collect limited technical information, such as browser details, device information, and website usage data, where applicable.

3. How We Use Your Information

Got Viral may use your information to:

• Contact you regarding your website development enquiry.
• Understand your business requirements and recommend suitable solutions.
• Provide quotations, pricing information, and project proposals.
• Discuss website design, development, hosting, maintenance, and support services.
• Respond to your questions and provide customer support.
• Follow up on your enquiry through phone calls, email, WhatsApp, or other communication channels you have provided.
• Improve our advertising campaigns, lead generation processes, and customer experience.
• Comply with applicable legal obligations and protect against fraud or misuse.

We will not use your information for unrelated purposes in a manner inconsistent with this policy without an appropriate legal basis or consent where required.

4. Meta Advertising and Lead Forms

Got Viral may use Meta platforms, including Facebook and Instagram, to advertise its services and collect enquiries through lead generation forms.

When you submit a form on Facebook or Instagram, the information you provide may be shared with Got Viral so that we can respond to your enquiry.

Your use of these platforms is also subject to the applicable privacy policies and terms of Meta Platforms. Please review Meta's privacy information for details about how the platform processes your data.

5. Sharing of Information

We do not sell your personal information to third parties.

We may share information with trusted service providers when reasonably necessary to operate our business, including:

• Website hosting and technical service providers
• Customer relationship management and lead management tools
• Business communication and email service providers
• Advertising and analytics service providers
• Professional advisers or authorities where legally required

Such sharing will be limited to what is reasonably necessary for the relevant purpose, subject to applicable law and appropriate safeguards.

6. Data Security

We take reasonable technical and organizational measures to protect the information we collect against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of your information.

7. Data Retention

We retain personal information only for as long as reasonably necessary to respond to enquiries, provide services, maintain business records, resolve disputes, and meet applicable legal requirements.

When information is no longer required, we will take reasonable steps to delete it or anonymize it, subject to applicable retention obligations.

8. Your Privacy Rights

Subject to applicable law, you may request to:

• Access the personal information you have provided to us.
• Correct inaccurate or incomplete information.
• Withdraw consent where processing is based on consent.
• Request deletion of your personal information, where applicable.
• Opt out of promotional communications.

To exercise these rights, please contact us using the details provided below. We may need to verify your identity before processing your request.

9. Cookies and Website Analytics

If you visit our website, we may use cookies or similar technologies to support website functionality, understand visitor activity, and improve our services. Third-party analytics or advertising tools may also use such technologies where enabled.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

10. Third-Party Websites

Our website or communications may contain links to third-party websites or services. Got Viral is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before sharing personal information.

11. Children's Privacy

Our website development and digital services are intended for businesses and individuals capable of entering into relevant service arrangements. We do not knowingly seek to collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements. Any updated version will be published on our website with a revised effective date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the personal information we hold, please contact:

We will review and respond to privacy-related requests in accordance with applicable law.